Smart Remote

This Privacy Policy describes how Smart Remote ("we", "us", or "our") collects, uses, and shares information about you when you use our mobile application (the "App") and any related services (collectively, the "Services").

By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Information You Provide to Us

We collect information you provide directly to us when you use the Services. This includes:

• Account Information: When you create an account, we may collect your email address and other information you provide such as a username.
• Device Information: When you pair smart devices with the App, we collect information about those devices, including device type, model, manufacturer, unique identifiers, and status information.
• Usage Information: Information about how you use the App, such as the features you use, the actions you take, and the settings you configure.
• Communications: When you contact us for support or other inquiries, we collect the information you provide in those communications.

1.2 Information Collected Automatically

When you use the Services, we automatically collect certain information, including:

• Device Information: Information about your mobile device, including the device model, operating system version, unique device identifiers, network information, and battery status.
• Usage Data: Information about how you interact with the App, including the pages you visit, the features you use, the time and duration of your use, and other usage statistics.
• Location Information: Smart Remote does not collect precise location information about you. However, if you choose to allow the App to access your location, we may collect general location information to help you organize devices by room or location.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Services;
• Pair and control smart devices through the App;
• Personalize your experience with the Services;
• Develop new features and functionality;
• Understand how users interact with the Services;
• Provide customer support;
• Prevent fraud and enhance the security of the Services;
• Comply with legal obligations;
• Send you service-related communications;
• Market our products and services, with your consent where required by law.

3. How We Share Your Information

We do not share your personal information with third parties except as described in this Privacy Policy:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as cloud storage providers, analytics providers, and customer support services. These service providers are authorized to use your information only as necessary to provide these services to us.

3.2 Device Manufacturers

To enable the functionality of the App, we may share device information with the manufacturers of the smart devices you connect to the App. This information is necessary to establish communication between the App and your devices.

3.3 Legal Requirements

We may disclose your information if we believe that such disclosure is necessary to comply with a legal obligation, protect or defend our rights or property, protect the safety of users of the Services, or prevent fraud or other illegal activities.

3.4 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or through a prominent notice in the App of any such change in ownership or control of your personal information.

4. Data Retention

We retain your personal information for as long as necessary to provide the Services to you and to fulfill the purposes described in this Privacy Policy. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

When you delete your account, we will delete your personal information, except to the extent we are required to retain it by law or for legitimate business purposes.

5. Security of Your Information

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Your Choices and Rights

You have certain choices and rights regarding your information:

6.1 Access and Correction

You may access and update certain information about your account by logging into the App and visiting your account settings. If you need to access or correct other information, please contact us at wannengyaokongqi7364@163.com.

6.2 Account Deletion

You may delete your account at any time by going to the account settings in the App or by contacting us at wannengyaokongqi7364@163.com. Deleting your account will remove your personal information from our active databases, but we may retain certain information as required by law or for legitimate business purposes.

6.3 Marketing Communications

If you no longer wish to receive marketing communications from us, you can unsubscribe by following the instructions in those communications or by contacting us at wannengyaokongqi7364@163.com.

6.4 Location Information

You can control whether the App has access to your location through your device settings. If you disable location access, some features of the App may not function properly.

7. Children's Privacy

The Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. Third-Party Links and Services

The App may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you use.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy in the App and update the "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our information practices, please contact us at:

Email: wannengyaokongqi7364@163.com